How long will my clothes be consigned?
Your items will be on the selling floor for 70 days per the contract. After the first month your items will be marked down 15-25%. However, they may sit on the floor until we donate them which could be several additional days if we are really busy and don’t get around to scanning them out of the system. If your item happens to sell after the 70 days plus (5-day grace period), the computer reads the “barcode” tag as “expired” at the point of sale. What this means is the store would receive the money for that sold item because it is now selling after the contract time frame. When this happens more than likely the item has been marked down to 75% off or $5.00.
What happens if my clothes do not sell?
We do all that we can to help you (and us) make money, but sadly some items just don’t ever sell, even on our $5 rack. You are more than welcome to pick up your item(s) 5 days after the 70-day consignment period if you just aren’t ready to donate them just yet. Just be AWARE… YOU are required to find your item(s) on the floor once the expiration date is up. We will print a list of items we still have available in our store, and then… the hunt is yours! We have MANY, many, many, MANY items in our store so finding your one item could take some time. It is impossible for us to remember your consignments, but you will know it immediately when you see it. For time management purposes we will NOT assist you in finding your items. This may sound a bit mean, but in our experience our time is more wisely spent trying to sell item(s) than finding something on the floor for you to remove. Any item(s) left after the 70-day period will automatically become the property of Sweeet Repeeet Consignment and we reserve the right to do what we want with these items…. this includes reselling them for our profit, renewing for an additional 70 days or donating them. If your item(s) did not sell, we donate them to Laura’s House or put them in our Big Bag Sale that supports Laura’s House and recycle your item(s) to people who are grateful to get them for free. We however do reserve the right to retag and resell your item under our store account for another 70 days before we give it to a non-profit.
Your items $200 and above will not be donated after 70 days. We will contact you to discuss a better price or ask you to pick them up.
Can I tell you how much I want for my items?
Sure….but we have found that the consignor’s selling price is often very unrealistic. Our goal is to sell your items and make everyone a little money as well as make a customer really happy because he/she go such an amazing deal. We will research your item on The REAl Real, Ebay or other sites that sell used fashions under a “sold” listing and price your item accordingly or bit higher. We always tell our consignors that selling used clothing is very much like driving a new car off the dealer’s lot. The minute you drive away the value of your car dropped to half if not more. Items that have the best return on your investment would be: Chanel, Louis Vuitton, Tory Burch, Marc Jacobs, Christian Louboutin, Gucci. The resale business is getting harder and harder with all the different sites selling clothing on-line. So, we will do our best to get you the most money the market will reap.
Why do I have to pay you to set up an account?
We take great pride in selecting the best of the best from your closet to put in our store to sell. In order to do this, it takes time and time is money. The $10 cash or $12 credit card (one time) New Account fee we charge is to pay for the processing of your items over time. Each item is handled several times by the staff before it makes it to the selling floor. At each appointment we look over your items with care (time), then it is bundled for future processing (time), we sit behind a computer and input each item into your account with a description/price (time) and then we tag each item (time) add a security tag (time), re-steamed (time), put on the selling floor (time), give you a copy of your contract (time) etc…. all of these steps cost money especially if each consignor has 20 or more consignment items. On average each item cost the store $5.75 off the top before it even hits the selling floor. We hope this explains our one-time fee and appreciate your understanding.
What if I can’t find my item(s) I want back?
We are so sorry about this, but 90 out of 100 time the item was right in front of you but is often passed over when you are looking so hard. However, it could be possible that the item was stolen, but highly unlikely. Sadly, we do have sick people who have [sticky fingers] who visit our store. We do EVERYTHING we can to prevent this from happening, but people who steal are good at it and we just can’t watch everyone every minute. If we determine that the item was stolen, we are very sorry, but we DO NOT pay the consignor on a stolen item. However, if the item shows up because it was overlooked you will receive your commission split when sold.
Will I receive a tax receipt for my donated items?
Of course. Sweeet Repeeet Consignments will donate to Laura’s House in San Juan Capistrano or another Non-Profit and at the first of each year you can receive a list of the items we donated on your behalf by calling the store for this list. Your itemized list will NOT have a value for your donations, as this is something you and your accountant will work out together.